Privacy and Cookie Policy

Privacy Policy


The website https://www.crimelondon.com/ collects some Personal Data from its Users..

This disclosure is draft pursuant personal data protection legislation, including articles 13 and 14 of European Regulation no. 2016/679 (hereinafter, GDPR).

Data Owner

CrimeLondon (later, Owner), with registered office in Prato (PO), via Valentini, 7 – phone number +39 0574562268 - fax +39 0574757296 – email address: info@crimelondon.com


1) Types of Data collected and Purpose of processing

a) E-commerce. The Owner processes personal identifying data, (such as name, surname, company name, address, telephone number, e-mail address, bank and payment details - hereinafter "personal data" or even "data") that you have communicated on the occasion of the conclusion of contracts for the services of the Owner. Unless otherwise specified, he has the purpose of providing the service requested by the User.

a.1) Account registration

This section describes the types of data that the Owner may collect during the creation of the account on the website and how the data are processed. You can create a personal account on the Website to use the "Shop-eCommerce" feature, to order and purchase our products online. The creation of an account is not mandatory and, if you decide to create it, you can cancel it at any time by contacting the Owner.

-Source of personal data and mandatory data

When creating the account on the Website, the user provides contact details and identifiers to the Owner. You acknowledge that some of the information that you are required to provide is essential to complete the registration process and, in the absence of such information or refusal to provide it, will prevent us from following up your request. On the Website you will find clearly stated which are the essential data.

The additional information is optional and, if provided, can be used by the Owner to avoid inconveniences related to cases of homonymy.

You further acknowledge that, by using some of the services provided on the Website, the Owner collects additional information related to the ways in which you interacts with us (for example, the products included in the shopping cart and not deleted before leaving the website; the selected product added in the "Wishlist") or to your preferences regarding the use of the Website through the functionalities available on the Website itself.

Please make sure that your data are correct and, if the personal data you gave us are subject to change, please contact us as soon as possible at the email address above or directly modify the data online in the personal area, if registered. In this way we will be able to keep your personal data up-to-date.

-Mode of using personal data

The Owner will only use these data to provide services related to your account, which may include services related to online purchases, unless you have consented to the use of your personal data also to improve your online shopping experience and in our store. In the latter case, the Owner may then associate the personal data contained in your account with other information collected under other circumstances and use them in the manner described in relation to the relationship marketing activities, obviously obtained behind your specific, informed and free consent.

Your personal data will be stored and used mainly through automated processing.

- Mode of sharing personal data

Your personal data will be processed by our specifically authorized personnel and by the controllers responsible for managing your account. The Owner will not disclose your personal data to thirdparties for direct marketing purposes without your express, specific and free consent and will not sell your personal data.

b) Newsletter. The Owner, upon your informed, specific consent (through the dedicated form) will process your data for the purpose and in the manner specified in the dedicated disclosure in the specific section on the website, to which reference should be made.

c) Contacts. It is possible to contact the Owner to request information and for any request concerning our services. The purpose of processing your data is to fulfill your requests, and the legal basis of the processing lies in the implementation of pre-contractual measures.

d) Interaction on social network (Facebook, Instagram, Pinterest, Youtube). The person concerned can, by clicking on the specific icons in the footnote of this site, view the pages dedicated to the Owner. For information about the collection of your data, please refer to the privacy policies of the respective social networks.


2) Mode and place of processing the collected data

The processing is carried out through IT and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated and, in particular, through the adoption of appropriate security measures pursuant to EU Regulation 679/2016. In addition to the Owner, in some cases, other parties involved in the organization of this application (personnel authorized by the Owner) or external subjects (such as third party technical service providers, hosting providers, IT companies) may also have access to data if necessary and appointed as Data Controller by the Owner.

We inform you that this web page is managed remotely by the company Ikommerce, based in Pisa (ITALY) and appointed as Data Controller. Your data may therefore be viewed by authorized personnel, located there, for the sole purpose of managing this page (access, registration, use of e-commerce platform, sending newsletters), however your data will not be transferred and will be processed and stored in servers located within the European Union. For further information please contact the Owner at the contact details above.


3) Legal basis of the processing

The Owner processes Personal data relating to the User, for the purposes of:

- point 1, letter a): the processing of your data is necessary for the execution of the contract with the Owner (online trade). In this case, your data will also be processed for the fulfillment of consequent legal obligations of accounting-fiscal-administrative nature.

- point 1, lett. b): the processing of your data will only take place upon your specific consent, issued in the manner indicated in the specific disclosure on the site in the newsletter section to which you can refer.

- point 2, lett. c): the processing of your data is necessary for the execution of pre-contractual measures (request for information on the products and services provide by the Owner).

- point 2, lett. d): the processing of your data will be based on the privacy policies of the social networks mentioned, to which reference should be made.

In any case it is always possible to ask the Owner to clarify the concrete legal basis of each treatment.


4) Place and scope of communication of your data

The data are processed and stored at the registered office of the Owner and in any other place where the parties involved in the treatment are located. Personal data is stored on servers located within the European Union. In any case, it is understood that the Owner, if necessary, will have the right to move the servers even outside the EU. In this case, the Owner hereby ensures that the transfer outside EU data will take place in accordance with the applicable legal provisions, subject to the stipulation of the standard contractual clauses provided by the European Commission.

Your data may be disclosed to third parties belonging to the following categories: subjects who provide services for the management of the information system used by the Owner and by the communication networks (including e-mail); studies or companies in the context of assistance and consultancy relationships; competent authorities for the fulfillment of legal obligations and/or provisions of public authorities, upon request.

With regard to access and processing of your data by the company Ikommerce, please refer to point 2). The subjects belonging to the aforementioned categories act as Data Controllers, or operate independently by the Owner.

The User can request information about the list, constantly updated, of the data controllers to the Owner by contacting him at the contact details mentioned above.


5) Nature of the provision of data and consequences of refusal to respond

The provision of data for the purposes referred to in point 1, lett. a) and c) is functional to benefit from services requested, therefore any refusal to provide them implies the impossibility for the Owner to perform these services. With regard to the purpose referred to in point 1, lett. b), the concerned person may decide not to give any data or to subsequently deny the possibility of processing data already provided: in this case, he will not be able to receive newsletters, commercial communications and advertising material concerning the services offered by the Owner.


6) Data retention period

The Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

Personal Data collected for purposes related to the execution of a contract or of pre-contractual measures between the Owner and the User will be kept until the execution of this contract is completed and, in any case, in compliance with the current legislation.vigente. The Owner may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or on the order of an authority.

The Owner will process personal data for the time necessary to fulfill the aforementioned purpose and in any case for no more than 2 years from the collection of data for the purpose of Marketing. At the end of the retention period, personal data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.


7) User Rights

Users may exercise certain rights with regarding the data processed by the Owner. In particular, under the GDPR, the User has the right to:

- withdraw consent at any time;

- oppose the treatment of your own data;

- access your own data;

- verify and request rectification;

- obtain the limitation of the processing;

- obtain the cancellation or removal of your own data;

- receive your own data or transfer it to another Owner;

- to propose a complaint.


8) How to exercise your rights

To exercise his own rights, the User can send a request to the contact details of the Owner indicated in this document.


9) Specific information

In addition to the information contained in this privacy policy, this Site may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data. In particular, as regards the use of your data for marketing purposes (Newsletter), please refer to the specific dedicated disclosure.


10) System logs and maintenance

For needs related to operation and maintenance, this application may collect system logs, which are files that record the interactions and that may also contain personal data, such as the IP address of the User.


11) Information not contained in this policy

Further information regarding the processing of Personal Data may be requested at any time to the Owner using the contact details.

Cookies

This information illustrates in detail how this site uses cookies as well as cookie-like files and technologies on its websites, such as Local Shared Objects, also known as "Flash cookies", Web beacons, etc. We shall refer to these in general as "cookies". If you visit our website and your browser settings accept cookies, use of our cookies shall be considered as accepted.
Cookies are small files sent and stored in your computer by the websites you visit. The cookies are stored in you browser’s file directory. The next time you visit the website, your browser will read the cookie and send information back to the website or entity that originally created the cookie. To know more about these technologies and how they work, visit allaboutcookies.org, for example.
Session cookies used in this website prevent using other computer techniques potentially detrimental to the confidentiality of user browsing and do not allow user personal identification data to be acquired.
The storage times of the acquired data depend on the type of cookies. Session cookies expire when the browser is shut down. Persistent cookies, including Local Shared Objects and “Flash cookies” have typical expiry dates from two months up to a couple of years.

How to disable cookies (opt-out)

Most internet browsers are initially set to accept cookies automatically. This means that at any time you may set your browser so as to accept all cookies, only some of them, or to refuse them, disabling their use by websites. What is more, you may normally set your browser settings so that you are alerted each time a cookie is stored in your computer. Lastly, at the end of each browsing session, you may delete the collected cookies from your device’s hard disk. If you wish to delete the cookies installed in the cookie folder of the browser, it should be pointed out that each browser has different settings for management procedures.
You can find information on how to manage Cookies in your browser at the following addresses:
Google Chrome (https://support.google.com/chrome/answer/95647?hl=it&p=cpn_cookies) Mozilla Firefox (https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie) Apple Safari (https://support.apple.com/kb/PH19214?viewlocale=it_IT&locale=en_US) Microsoft Windows Explorer (http://windows.microsoft.com/it-it/windows7/block-enable-or-allow-cookies)
What is more, in order not to receive the cookies of Google Analytics you can go to: https://tools.google.com/dlpage/gaoptout/
As an alternative, it is possible to only disable the Google Analytics cookies, using the opt-out add-on provided by Google for the main browsers.

If you would like to find out more about cookies in general go to www.allaboutcookies.org or www.garanteprivacy/cookie.

Services and cookies provided by Third Parties

In case of services provided by third parties, you may also exercise your right to object to tracking by getting information from the third party’s privacy policy, through the opt-out link if expressly provided or by contacting them directly.
Notwithstanding the above, the Controller would like to inform you that you may avail of Your Online Choices (http://www.youronlinechoices.com/). With this service you can manage the tracking preferences of most advertising tools. Therefore, the Controller recommends using said resource in addition to the information provided by this document.
Since the installation of Cookies and other tracking systems by third parties through the services used within this website cannot technically be controlled by the Controller, any specific reference to Cookies and tracking systems installed by third parties should be considered as a guideline. To obtain complete information, refer to the privacy policy of any third party services.
In view of the objective complexity connected to identification of Cookie-based technologies and their very close integration with internet operation, please do not hesitate to contact the Controller should you wish to receive any further information concerning use of the Cookies and any use thereof by third parties through this website. For more information you may contact the Data Controller: Crimelondon


Monitoring and Statistics

This website uses Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043 USA, (hereinafter "Google"). Google Analytics uses the so-called cookies, text files that are saved on your computer to analyse how you use the website. The information on website use (including your IP address) obtained through the cookies will be sent and stored in a Google server in the United States. Google will use this information to analyse your website use, to draw up reports on the website’s traffic for the website’s owner and offer additional services concerning use of the website and of the Internet.

Google may also send this information to third parties where this is required by law or where said third parties process the aforementioned information on behalf of Google. In no case shall Google associate your IP address to other data held by Google. You may prevent installation of the cookies by changing the settings of your browser, however please note that this might prevent you from using all the features of this website. By using this website, you consent to the processing of your data by Google for the aforementioned methods and purposes. You may revoke your consent to future collection and storage of personal data at any time.

To this end, our contacts are set out in the colophon. As an alternative, you may use the opt-out Add-on of Google Analytics (http://tools.google.com/dlpage/gaoptout/), if available for your browser.

Please note that this website uses Google Analytic with the "_anonymizeIp()" extension hence an abbreviated version of the IP addresses is used, in order to prevent direct personal identification.

To reference Google’s company privacy information, concerning the Google Analytics service, please go to http://www.google.com/intl/en/analytics/privacyoverview.html .
To know Google’s privacy regulations, we recommend going to http://www.google.com/intl/it/privacy.
By using our website, you consent to the processing of your data by Google for the aforementioned methods and purposes.


Facebook Plugins

Our website uses the so-called Plugins of the facebook.com Social Network (hereinafter "Facebook"), managed by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. You may find an overview and relevant design of Facebook plugins at this Internet address: http://developers.facebook.com/plugins

When you go from our website to a page that contains one of these plugins, your browser loads and displays the plugin content of the Facebook server. Accordingly, the Facebook server is informed of our website page that you are visiting.
If you have a Facebook profile and you are logged into Facebook while you are visiting our website, it recognises which page you are visiting via the information sent by the plugin and assigns the visit to your Facebook account. When you interact with the plugins, for instance by clicking on “Like” or by posting a comment, the information is sent to your Facebook account, where it is stored. The information concerning the visit to our website is sent to Facebook regardless of whether you activate a plugin or not.
To prevent transmission and storage of data about you and your Internet browsing through Facebook, you must log off Facebook before visiting our website. To block future collection and transmission of your data via the Facebook plugins, you may download the "Facebook Blocker" add-on for your browser from the link below. We recommend not deleting the add-on for as long as you wish to block Facebook’s plugins: http://webgraph.com/resources/facebookblocker/
You will find Facebook’s privacy information at the Internet address below, containing more information on the collection and use of data by Facebook, on your rights in this regard, as well as settings options concerning privacy protection: http://www.facebook.com/policy.php

Use of the "+1" button by Google

Our website uses the "+1" button of the Google+ social network (Google Plus) by Google. When you go to a page containing the "+1" button from our website, your browser loads and displays the content of Google’s "+1" button. In this way, Google’s server is informed on which page of our website you are visiting. Google protocols your browsing log by displaying the "+1" button for up to two weeks in order to manage and debug its systems. Google does not use your visit to a page of our website containing the "+1" button in any other way.

The search results are entered in your Google profile (as "+1" tab in your Google profile) or in other points of the web pages and views on the Internet.
You will find Google’s privacy information concerning the "+1" button at the Internet address below, containing more information on the collection, transmission and use of the data by Google, on your rights in this connection as well as on profile setting options: https://www.google.com/intl/de/+/policy/+1button.html